The following values form the basis of customer service at IMCOSA:
- Pro-active engagement
- Personal and friendly service
- High level of responsiveness
IMCOSA has strong policies around ensuring respectful and dignified inter-action and engagement with the persons we deal with on any level, including suppliers, service providers, partners, team members, government officials and clients.
Our goals are:
- To provide advice and support on the highest professional level;
- To sustain our unprecedented success rate in the interest of our clients;
- To impress with outstanding service;
- To enable individuals and companies who aim to contribute to the growth and development of the country, to settle and legally conduct their activities in South Africa;
- To help facilitate a true understanding and sensitivity towards the culture and the people of South Africa in the interest of enhancing personal and business communication, cooperation and a harmonious co-existence.